Self-Checkout Errors and Retail Fraud

Self-Checkout Errors and Retail Fraud in Michigan

The Rise in Retail Fraud and Shoplifting Charges With Self-Checkout Machines. Your Best Defense Starts Here.

What You Need to Know About Self-Checkout Machines and Shoplifting Allegations

Self-checkout errors and retail fraud charges have become a surprisingly common pairing in Michigan. If you’ve ever gone through the self-scanning lane at a grocery or big-box store, you know how convenient it can be. However, what starts as a quick shopping trip can turn into a legal nightmare when store security accuses you of shoplifting over a simple mistake. Retail fraud – Michigan’s term for shoplifting – is on the rise, and much of that increase comes from incidents at self-checkout machines. Many honest, law-abiding people have found themselves charged with retail fraud after an ordinary shopping trip, leaving them scared and confused about what went wrong.

Technology has changed the way we shop, and, unfortunately, it has also changed how retailers detect and charge theft. Major Michigan retailers, including Meijer, Walmart, and Kroger, utilize self-checkout lanes extensively. With the rise of self-checkout options, police and prosecutors are seeing an increase in retail fraud cases than ever before. Stores often assume the worst if a customer fails to scan an item correctly or accidentally fails to pay for a product. What they used to see as a minor misunderstanding, like accidentally leaving a small item in your cart, can now lead to serious accusations of retail fraud. If this has happened to you, you are not alone. The critical thing to remember is that a charge or accusation does not mean you’re a criminal; it means you need to understand the situation and know how to protect yourself.

When Technology Fails: How Self-Checkout Malfunctions and Mistakes Lead to Shoplifting Allegations

Self-checkout lanes promise speed and convenience, but they aren’t perfect. Machines can malfunction, and human errors happen, yet stores often treat these scenarios as intentional theft. There are several common ways a self-checkout mistake can trigger shoplifting allegations:

• Scanner or computer errors: Sometimes the barcode scanner doesn’t beep, or the touchscreen freezes mid-transaction. You might think you scanned an item when, in fact, the machine failed to register it. If you bag the item and move on, the store’s loss prevention team may later flag that item as “unpaid” and accuse you of skip-scanning (not scanning an item on purpose).

• Misplaced or unscanned items: It’s easy to overlook merchandise in your cart or basket. Maybe a case of water stays on the bottom rack of your shopping cart, or a small item sits hidden under a jacket. You’re not trying to steal, but if you walk out with it, store security might stop you and assume you intended to skip paying.

• Wrong product codes or quantities: Self-checkout requires you to manually enter codes for produce or bulk items and to scan each amount of a product. A distracted mind or a simple mix-up can lead to entering the wrong code (for example, a cheaper vegetable instead of the one you are actually purchasing) or scanning one item while having two in the bag. These honest mistakes can appear to be fraudulent to a store employee reviewing your receipt.

• Weight sensor issues: Many self-checkouts have weight sensors in the bagging area meant to detect unscanned items. Yet these systems are not foolproof. If the machine’s scale is out of calibration or you reposition items, it might not catch a missed scan. Later, when reviewing camera footage or conducting inventory checks, the store might decide you “cheated” the system.

Stores have become highly vigilant because some people intentionally exploit self-checkouts. Retail theft tactics, such as swapping barcodes on merchandise or only scanning inexpensive items while hiding expensive ones, have made retailers less forgiving of any discrepancies. As a result, store security can interpret an innocent self-checkout error as deliberate shoplifting. A wrongful allegation is a terrifying experience: one moment you’re trying to pay and get home, and the next moment, a loss prevention officer is escorting you to a back room, treating you like a criminal. Remember that technology fails and humans make mistakes, but now you find yourself having to prove that you didn’t mean to take anything.

 
 
 
 
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 KAV 
 
23 September 2026
 
 
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I retained Loren Dickstein and his team at a moment of real crisis- facing prison over a crime i didnt commit. I received my dismissal papers today after a six month battle. Loren’s reputation preceded him. I knew he was a fighter. Loren’s experience set him apart, nothing surprised him. My phone calls were answered. My emails were returned. Every question answered. When it truly mattered, Loren’s Deviation request won the day. A 12 page work of art. Loren Dickstein and his people restored my faith in the system. I will never forget their help
  
 
 
 
 
 
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 Ibrahim 
 
17 September 2026
 
 
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I hired Loren Dickstein for my OWI 3rd charge in Michigan and he saved my career. I work in finance. A felony conviction would have ended my job and pretty much everything I’d built. I was looking at serious prison time and a permanent record that would follow me forever. Loren didn’t sugarcoat anything. He looked at the blood test results right away and found real problems with the scientific testing. He filed a motion to suppress that evidence. The prosecutor didn’t want to go through with the hearing. Instead they offered to drop it all the way down to a misdemeanor. I took the deal. No felony. No lost job. No career destruction. Loren knew exactly how to push on the weak points in the lab work and how to use that leverage to get the best possible outcome. He was straightforward, prepared, and never wasted time. If you’re facing a felony drunk driving case in Michigan and your job or license is on the line, call him. He delivered for me when it mattered most.
  
 
 
 
 
 
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 James 
 
15 September 2026
 
 
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I hired Loren Dickstein after I learned that I was being investigated in a federal healthcare matter. I work in healthcare and had never been in a situation like this before. I was told the investigation involved healthcare and mail fraud. Hearing those words was frightening. I honestly did not know what was going to happen to me. Loren got involved before any charges were filed. He spoke with the government on my behalf and dealt with the Inspector General and the FBI. He also helped arrange for me to repay the money involved. My understanding is that Loren worked to show them what actually happened, including that I had made a bad decision, but that this did not make me a criminal. I am not a lawyer, so I cannot say exactly what happened behind the scenes. I only know that Loren kept fighting for me and, in the end, no charges were filed. The waiting was probably the worst part. There were long periods when nothing seemed to happen, and it was very difficult not knowing what the government would decide. I worried a lot. Loren understood that and was always calm with me. When I called him worried, he would explain where things stood and tell me not to assume the worst. I never had the feeling that I was just another case to him. I felt that he was watching out for me. It has now been about a year and I have not been charged with anything. From what I understand, it looks like this is finally behind me. I am very relieved and very grateful. Loren helped me through a situation that I hope I never experience again. I will always remember that when I was scared and did not know what to do, I had someone in my corner who knew how to handle it. I am thankful to him and would recommend him to anyone dealing with a serious federal investigation.
  
 
 
 
 
 
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 Monica Rodriguez 
 
3 September 2026
 
 
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Hands down the #1 Criminal Defense team to turn to if ever needed! If you or somebody you know has gotten into some kind of trouble and you need someone to help you fight ... Call them. Don't waist your time with anybody else! Trust me you won't regret it! ***Nick Monarrez, I can't thank you enough!  I am so very grateful that you took the time to look into things when nobody else would. You listened to me when others just listened to the report. You treated me like family and you fought for me!  And because of that my family and I will always be grateful and keep you in our hearts and prayers! We love you and God bless always! ♥️***
  
 
 
 
 
 
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 Kathleen 
 
28 August 2026
 
 
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If you ever find yourself in need of legal expertise and someone who will see you as a whole person beyond a single action, look no further than Parisa Sadrnia. From our first phone call and every step of the way through the end of my case, Parisa was fantastic. Smart, organized, super responsive, trustworthy, and most importantly - always thinking ahead and tough enough to stand up and fight for me when I didn't always feel like I could do so myself. She’s a fantastic listener and I was immediately impressed with her ability to clearly explain a lot of complex legal things. Also, she owns the courtroom – confidant, connected, prepared and professional. Because of Parisa's expertise and tenacity, my case had the best possible outcome and I am so thankful for her.
  
 
 
 
 
 
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 Zor 
 
25 August 2026
 
 
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Due to a recent issue at my employment, I had reason to seek out the advice of a criminal defense lawyer. I contacted three of the top lawyers in the state. Two just wanted me to give them money. Loren is different. Although he routinely represents clients on a pre-charge basis, he was able to help me see a perspective that I had not previously noticed. It turned out that I misunderstood the situation from the beginning and did not need to hire a lawyer. If I ever need to hire one, you can bet that it would only be Loren Dickstein.
  
 
 
 
 
 
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 John 
 
20 August 2026
 
 
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Do you like to win? If so, Loren is your man. His services are not cheap, but anything worthwhile rarely is. I simply cannot recommend him enough. If you think this praise is unwarranted, read on. Despite never so much as having seen a police officer, I was charged with domestic violence. I was notified of this over the phone, at which point I agreed to turn myself in. Later, I came to find out from Loren that I should have turned myself in with him. Anybody in a similar situation, take note. Anyhow, upon retaining Loren from jail, he immediately sprang into action. At my arraignment, the prosecutor made all kinds of egregious, impossible claims. She requested my bond be set at some ludicrous amount--I forget the exact figure, but I believe it was $15,000, no 10%. As if through some incantation, Loren was able to handily overcome this attempt, getting my bond set at $10,000 with 10%. I immediately posted the $1,000 (which was ultimately returned to me), and was out of jail. To my surprise, the frivolous charges were pursued upon my release. I made it clear to Loren that under no condition would I accept a plea bargain of any sort. I wanted to fight, and I wanted to win. He was on board from that moment, and made no attempt to sway my opinion. It was clear that he, too, wanted to win. As the wheels of justice slowly began to turn, I was asked to travel for work. This was a significant problem as one of the conditions of my bond was that I could not leave the state. Having put it off as long as I could, I finally raised the issue with Loren. He told me that, while he could not promise anything, he believed it to be possible. I decided to put my faith in him, and told my client I was working on it. What I expected to take weeks took mere days: in no time at all, I had a signed order permitting travel. That was the first win, and thanks to Loren's swift actions, I was able to advance my career in the midst of such a dreadful ordeal! As the case proceeded, the prosecution began to act in a manner I can only describe as "erratic." At some point, they lost contact with the purported victim. They subpoenaed a man I had never seen or met before. They even attempted to subpoena my elderly mother! Again, Loren acted decisively: not long after, my mother received a phone call from a prosecutor informing her that if she had received the summons, it was not necessary for her to appear. I am quite thankful for that--she was burdened enough by the events. Despite having lost contact with the so-called "victim," the prosecution continued after me! It seemed their plan was to have the police testify on behalf of the "victim!" Outrageous! But once again, Loren intervened. He filed a motion invoking the Crawford rule. When I discussed it with him, he said that while he could not guarantee success, he had never had the motion fail. Lo and behold, it did not! And with that, the police were no longer able to testify on behalf of the "victim." Another win! Are you seeing the pattern here? The prosecution persisted, setting a date for trial! I was informed by the judge that, should I proceed, I would have no further opportunities to enter a plea bargain. In other words, I had a choice: give up, or once again put my faith in Loren, and continue fighting. When I discussed the matter with Loren, he informed me that, should the "victim" not appear at the trial, that would be it: case dismissed. I opted to continue the fight. The day of the trial, I was terrified. But the "victim" never arrived, and as quickly as the ordeal had begun, it was over: case dismissed, and I walked out of the courthouse with the matter resolved--a free man, no probation, nothing about the matter on my record, and, above all else, a mother undisturbed. Later that day, Loren also informed he was waiving the remaining balance. Such generosity is greatly appreciated. I've hit the max length for a review, but that's it. If you want to win, you want Loren.
  
 
 
 
 
 
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 Michael Burgess 
 
14 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Thru A.I. Lewis & Dickstein was referred for my legal issues and though it was expensive, I retained services and it was worth it. I was represented by Parisa and Randy, and Parisa was truly amazing. She was honest, approachable, extremely thorough, and was invested in my case. What Parisa presented to the court covered anything and everything I could have asked. I was able to get Parisa information that was viable and she made it irrefutable. I highly recommend Lewis & Dickstein for representation and especially Parisa, as she was successful in taking my difficult case and making it a success. Thank you Parisa you are a star!
  
 
 
 
 
 
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 Karen Bolton 
 
12 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Randy is not only a longtime friend, but I’ve seen firsthand the dedication he brings to his clients through someone close to me whom he represented.  He is incredibly intelligent, strategic, and always willing to go the extra mile.  He truly cares about the people he represents and fights tirelessly for them.  If Someone I cared about were ever in serious trouble, Randy is absolutely the attorney I would want in their corner.
  
 
 
 
 
 
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 Joe Martinez 
 
11 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
My name is Joe Martinez and I own a 10+ million business and have a family. I have hired Randy Lewis and Parisa Sadrnia on multiple occasions, fortunately. They are true magicians, lol. I’m a pretty good judge of talent and I truly feel fortunate I’ve had them in my corner. They have exceeded my expectations in every way. I’m truly grateful to them both.  It only did they work on my cases and win, they got to know me as a person and showed empathy, and cared. I consider them more than attorneys I’ve hired, they are friends to me. Thank you Randy and Parisa.
  
 
 
 
 
 
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 Bruce Nosanchuk 
 
10 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Randy Lewis is one of the hardest working members of the legal profession. He helped one of my cousins who was facing criminal prosecution. He was able to negotiate an excellent outcome for him during a very difficult time.  He is an outstanding attorney.
  
 
 
 
 
 
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 Max Mikles 
 
7 August 2026
 
 
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I have relied on Lewis and Dickstein for 19 years, and they never disappoint. They respond immediately and consistently deliver positive results. Finding them in 2007 was a true stroke of good fortune.
  
 
 
 
 
 
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 Yumeng 
 
7 August 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Loren Dickstein Loren is a great lawyer. I hired Loren to help me with an important case which I can’t reveal because of the nature of the case. He tried his best to help me and we did make progress on the case. I am very grateful that he is willing to work with me and I will recommend Loren to anyone who needs help.
  
 
 
 
 
 
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 Beth 
 
30 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Parisa is an outstanding criminal defense attorney. She helped me during a really difficult time in my life, and from our very first conversation it was clear how sharp and detail-oriented she is. She is knowledgeable and deeply understands how the court system works and has great instincts about how to approach a case that got more complicated as time went on. She always seemed to know the right move at the right time. On top of being an excellent lawyer, she's warm, personable, and genuinely cared about me as a client, not just my case. I always felt like she had my back. I can't recommend her highly enough to anyone who needs a criminal attorney they can trust.
  
 
 
 
 
 
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 Dorrian 
 
27 July 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Loren Dickstein Happy that I worked with Loren D. He is a good lawyer. Loren really helped me, he was knowledgeable, helpful, and worked hard. My parents found him through their lawyer and it was a lucky find.
  
 
 
 
 
 
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 Chris 
 
13 July 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
I hired Loren Dickstein to represent me on a domestic violence case. One thing is for sure, he is not afraid to fight to protect his client’s rights. The prosecutor fought to get evidence in at Loren, even if my ex-wife failed to appear. Loren put a stop to that! The case was dismissed.
  
 
 
 
 
 
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 Ashley Venneste 
 
6 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I can't thank Jessica enough for everything she did for me. From the beginning, she was professional, honest, and always kept me informed throughout the entire process. She worked tirelessly on my case, fought to keep the charges as minimal as possible, and helped me achieve the best outcome I could have hoped for. Jessica and Randy's knowledge of the law, attention to detail, and dedication truly made a difference. They treated me with respect and never made me feel like just another case. Thanks to their hard work and advocacy, I was able to move forward with my life and keep my freedom. If you're looking for an attorney who genuinely cares about their clients and will fight for the best possible result, I highly recommend them. I'm incredibly grateful for everything they did on my behalf.
  
 
 
 
 
 
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 anonymous 
 
30 June 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Loren Dickstein Finding Loren Dickstein was one of the best decisions I made during one of the most challenging periods of my life. From our very first consultation I knew immediately he was exactly who I needed. He explained everything clearly and gave me a realistic and positive strategy from day one. What impressed me most was how efficiently he handled my case. I genuinely expected this process to take over a year. Loren resolved everything in just two months. His knowledge, dedication and strategic approach are truly exceptional. He treated my case as if it were his own, gave it his full attention and delivered results beyond anything I expected. If you are looking for an attorney who is experienced, strategic and genuinely cares about his clients - Loren Dickstein is the one to call.
  
 
 
 
 
 
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 Will 
 
18 June 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Loren Dickstein We had Loren as our CJA attorney for a complicated RICO case in the eastern district of MI and he was truly fantastic because he listened and heard us when we discussed and explained our defense and why my husband was innocent of most of the charges and claims against him by his cooperating codefendent who was really his brother who was lying on him because of a family grudge. We got the wrong charges squashed! My husband’s deal was better than every other lawyer claimed they could get. We knew right away we had the right criminal defense lawyer right from the start!! Highly recommended!
  
 
 
 
 
 
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 anonymous 
 
14 June 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Loren Dickstein I just want to express my appreciation for Loren Dickstein. He is a great lawyer and cares about his clients.
  
 
 
 
 
 
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 Fred , 
 
11 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I contacted Lewis & Dickstein after receiving a letter informing me that I needed to turn myself in for a High BAC OWI that occurred in Bloomfield. Since this was the first time I had ever been in trouble with the law, I was extremely nervous and unsure of what to expect. Shortly after contacting the office, Attorney Monarrez called me personally. From the first time I stepped into his office, I felt that I was in good hands, although I was still very concerned because of the seriousness of my case. Attorney Monarrez immediately got to work. He arranged a walk in arraignment, and I was released on a personal bond. He provided me with valuable resources, guided me on the steps I needed to take, and took the time to learn about my personal background so he could build the strongest possible case on my behalf. Throughout the four months that he handled my case, I always felt reassured whenever he walked into the courtroom. It truly felt like a weight was lifted off my shoulders knowing that he was representing me. As the case progressed, he was able to get one of my charges dismissed and ultimately secured a sentence of probation instead of jail time. I am confident that I would not have received such a favorable outcome without Attorney Monarrez’s knowledge, dedication, and hard work. He was professional, responsive, and supportive throughout the entire process. I would highly recommend Attorney Monarrez to anyone in need of legal representation, and I am extremely grateful for everything he did for me.
  
 
 
 
 
 
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 Patel Shubham 
 
3 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
My brother  had an excellent experience with this lawyer. Throughout the case, they were professional, knowledgeable, and always kept him informed about what was happening. They worked diligently, answered questions promptly, and provided clear guidance during a stressful time. Their dedication and expertise helped achieve a very positive outcome. Our family is extremely grateful for their hard work and support. I would highly recommend this lawyer to anyone looking for reliable and effective legal representation.
  
 
 
 
 
 
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 Mark 
 
3 June 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
I am extremely satisfied with the services of Loren Dickstein. He is a top-notch advocate. Straight forward, no nonsense or drama, just the unabashed truth and advice. Trust Loren with your representation if you want direct and consistent communication, solid and strategic advice, and incredibly skilled lawyering.
  
 
 
 
 
 
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 Karen Hamama 
 
28 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Not Afraid To Win Attorney Jessica D. Hollan will provide potential resolutions. Seeking solutions for her clients. Leaving clients happy with her representation. I definitely recommend anyone who is searching for an Attorney Lewis and Dickstein P.L.L.C. Is a firm you should contact.
  
 
 
 
 
 
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 Vishal Patel 
 
19 May 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a very good experience working with Nicolas J. Monarrez. He was professional, knowledgeable, and always treated me with respect throughout the entire process. He explained everything clearly, answered my questions patiently, and made me feel confident during a stressful situation. I was really impressed by his dedication and the way he handled my case. Even the judge appreciated his work and professionalism in court, which showed the respect he has earned through his experience and preparation. I highly recommend him to anyone looking for a reliable and supportive lawyer.
  
 
 
 
 
 
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 anonymous 
 
13 May 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
We had Loren on a federal exploitation of a minor charge for my husband. Needless to say, that charge was quite a shock to me! After getting Loren ans our lawyer, he made us feel comfortable and helped get my husband evaluated and treatment. He needed help for a terrible pornography addiction. This was an awful case and a terrible twist in our lives! No matter how bad things got or seemed to get, Loren saw us through the whole way and always made us feel comfortable and confident we would get the best outcome. At sentencing, he did a masterful job of convincing the judge to order a sentence that was only a third of what the US attorney was asking for. I don’t think any other lawyer could’ve done as well.
  
 
 
 
 
 
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 Constance 
 
9 May 2026
 
 
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Thank you for your help, Loren. Having my driver’s license back has changed my life. I know that I did not make things easy, so I appreciate you hanging in there with me.
  
 
 
 
 
 
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 Brenda 
 
7 May 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
We are extremely happy with Loren Dickstein. Great job!! Thank you for your hard work and attention to detail.
  
 
 
 
 
 
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 Nicholas 
 
28 April 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Loren Dickstein Represented me on a federal supervised release violation that was dismissed with no jail or prison. Very professional and personable.
  
 
 
 
 
 
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 Tejpaul Pannu 
 
18 March 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Leaving this review for Jessica Hollan. She did a great job. I fully endorse to hire her. Thank you Jessica.
  
 
 
 
 
 
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 Santiago 
 
14 March 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Very pleased and excellent experience. I want to let you know that my experience with Loren as my lawyer was very positive. He did a great job. English is not my first language. Loren was patient and found ways to make explain my options and his process in a way I could easily understand.
  
 
 
 
 
 
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 anonymous 
 
10 March 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Five Stars Five stars. This is an attorney who genuinely cares and tries his best to provide the best service for his clients. He was kind enough to take the time to call me to discuss my concerns for free. I always felt like I was in good hands with Mr. Dickstein. He answers questions efficiently and takes great care with each one of his cases. If you are ever in need of legal counsel and you feel lost or overwhelmed, the first person you should reach out to is Mr. Dickstein and his firm.
  
 
 
 
 
 
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 Timothy Reid 
 
19 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Very appreciative of Loren and the team for their responsiveness and professionalism. Communication was clear, timely, and consistent, which made a stressful situation much easier to navigate. Thankful for how attentive and organized the firm was throughout the process.
  
 
 
 
 
 
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 anonymous 
 
17 February 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Professional Help When I Needed It Most I had an excellent experience working with Mr. Loren. From the very beginning, he was professional, responsive, and genuinely supportive during a very stressful situation. He took the time to explain everything clearly, guided me through each step of the process, and handled my case with great care and attention to detail. Thanks to his expertise and dedication, the matter was resolved smoothly, and I finally have peace of mind. I truly appreciate his commitment to helping his clients and making them feel heard and protected. I highly recommend Mr. Loren to anyone in need of knowledgeable, reliable, and compassionate legal representation. Thank you again for everything!
  
 
 
 
 
 
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 Rebekah Sassin 
 
8 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Jessica was great, she was able to get my dual ticket down to zero points! Greatly appreciated
  
 
 
 
 
 
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 Brent 
 
6 February 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
With great appreciation- 5 stars (I’d give more if possible) Thank you to Loren Dickstein. You did what you said you would do. You defended me to the best of your ability. You were honest, straightforward, and realistic. You fought and didn’t give up on me. I couldn’t have asked for more. Thank you.
  
 
 
 
 
 
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 Roxanne Barzone 
 
3 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a positive experience working with Jessica Hollan.   She showed care and concern in the time she took to obtain my perspective on the incident leading to the ticket and why it happened so that she would be fully prepared when she negotiated with the prosecuting attorney.  She was easy to talk with and empathic and I found this helpful in creating trust that she cared about working on my behalf and would do so.  And she did, reducing my ticket to a 0 point fine (originally 3 points) and reducing the cost of the ticket, as well.  Thank you, Jessica.
  
 
 
 
 
 
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 Joan Martin 
 
25 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I highly recommend Mr. Loren Dickstein of Lewis & Dickstein, P.L.L.C. (3000 Town Center, Ste. 1330, Southfield, MI 48075). He represented my nephew in a legal matter in the United States and was outstanding throughout the entire process. Mr. Dickstein demonstrated exceptional professionalism, strong judgment, and a clear, strategic approach. He explained options and next steps in a calm, practical way, that gave our family real confidence. Thanks to his skillful handling of the case and focused negotiation, the charges were dismissed and we achieved a positive outcome. If you are looking for a lawyer who is both highly competent and genuinely committed to his clients, I would not hesitate to recommend Mr. Dickstein.
  
 
 
 
 
 
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 J Martin 
 
25 January 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Professional, experienced, and very responsive. Charges were dismissed. Thank you, Mr. Loren Dickstein. I highly recommend Mr. Loren Dickstein of Lewis & Dickstein, P.L.L.C. (3000 Town Center, Ste. 1330, Southfield, MI 48075). He represented my nephew in a legal matter in the United States and was outstanding throughout the entire process. Mr. Dickstein demonstrated exceptional professionalism, strong judgment, and a clear, strategic approach. He explained options and next steps in a calm, practical way, that gave our family real confidence. Thanks to his skillful handling of the case and focused negotiation, we achieved a positive outcome. If you are looking for a lawyer who is both highly competent and genuinely committed to his clients, I would not hesitate to recommend Mr. Dickstein.
  
 
 
 
 
 
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 Mercedes Williamson 
 
24 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Nicolas Monarrez did an amazing job representing me. Took the time to study and prepare my case and was their every step of the way, also responded every time I needed him. 10/10
  
 
 
 
 
 
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 Penny Fournier 
 
23 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional, conscientious, engaged, hard working and maintained open communication.  Happy with Mr. Dickstein’s representation.
  
 
 
 
 
 
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 Becks 
 
23 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Nick did a good job handling my case and was professional throughout the process. Everything went smoothly and I felt adequately represented. I was satisfied with the outcome and appreciate his help!
  
 
 
 
 
 
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 anonymous 
 
23 January 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Hardworking professionals Happy with Mr. Dickstein’s representation. Hardworking, professional, engaged, respectful.
  
 
 
 
 
 
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 Sirikrishna Villivalam 
 
21 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I wanted to take a moment to sincerely thank you for all your help and guidance throughout my case. Your professionalism, patience, and attention to detail made a very difficult situation much easier for me to navigate. I truly appreciate the time you took to explain the process clearly and to address all of my questions and concerns. Your dedication and commitment gave me a lot of confidence during this challenging time. I am very grateful for your support and would not hesitate to recommend you to anyone who may need legal assistance in the future. Thank you again for everything
  
 
 
 
 
 
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 Louis Smith 
 
19 January 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I was reaching out to find a lawyer for a family matter. Contacted several lawyer firms, only Jessica responded and offered us help in our case. She not only understood the complicated situation totally, but also offered advice and support that helped our case tremendously and favored our expectations when she presented our case in court. I recommend Jessica anytime you are in need of help.
  
 
 
 
 
 
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 Jeff Parsons 
 
17 January 2026
 
 
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Nic was an all star, very knowledgeable,  professional and passionate.  He defended our son's innocence with a purpose not just a job. He answered all our questions no matter what time of day. He pivoted on every angle for the best possible outcome which was a dismissal.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jaqueline Sidor 
 
15 January 2026
 
 
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Jessica is an excellent lawyer and a very empathetic person. I am very satisfied with the results. My previous lawyer obtained an offer that I wasn’t happy with, and for that reason ,I decided to contact jessica for a second opinion. After speaking with her ,I decided to have her handle my case, and I didn’t regret it. She managed to get the charge dismissed .I definitely recommend her services.
  
 
 
 
 
 
 Posted on Avvo  
 
  
 
 
 Cathy 
 
12 January 2026
 
 
 Trustindex verifies that the original source of the review is Avvo. 
Clear Thinking, Strong Advocacy, and Total Confidence I have an associate’s degree in engineering, so I approach problems logically and pay close attention to details, which is exactly why hiring Loren Dickstein made sense to me. From the start, he broke a stressful legal situation into clear, understandable steps and explained what mattered, what did not, and why certain choices carried real risk while others did not. Nothing felt like guesswork because every move had a purpose. He knew the facts cold, anticipated issues before they surfaced, and adjusted strategy quickly when circumstances changed, always explaining things in plain language without talking down to me. Just as important, he treated me like a person, not a file, by returning calls, following through, and doing exactly what he said he would do. The outcome exceeded my expectations, but the real value was the confidence I had throughout the process knowing my case was in capable, disciplined hands. If you want a lawyer who thinks clearly, communicates directly, and truly understands the system, Loren Dickstein deserves five stars without hesitation.
  
 
 
 
 
 
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 Rob 
 
9 January 2026
 
 
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Lawyer or Magician? Hard to tell! I highly recommend Loren Dickstein. He did a great job on my case. I truly did not understand what was happening and he took the time to walk me through the process step by step. I likely was not his easiest client, but he never let that show. The officer on my case didn’t like me at all! Somehow, Loren worked his magic and got him to back off so we could reach a very positive decision. I’d recommend Loren to anyone I care about.
  
 
 
 
 
 
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 Mel 
 
30 December 2025
 
 
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No. 1 Advocate for your Advantage My name is Mel. I hired Loren to help me because the prosecutor wasn’t telling me what’s going on and didn’t care what I wanted. Under the crime victim’s rights law, they are supposed to include people. Loren contacted them and got them to talk to me. I wanted restitution and Loren made sure I was protected. He is a great advocate!
  
 
 
 
 
 
 
 
 
 

Legal Defenses for Retail Fraud Charges in Michigan

Facing a retail fraud charge in Michigan can be overwhelming, especially when it stems from a self-checkout mishap. The good news is that there are legal defenses and strategies a skilled attorney can use to fight these charges. Michigan law requires intent to commit theft, meaning the prosecution must prove you deliberately meant to steal. If your situation was truly an accident or misunderstanding, that fact can form the cornerstone of your defense.

Some potential defenses in self-checkout-related retail fraud cases include:

• Lack of intent: Perhaps you genuinely forgot to scan an item, or the machine malfunctioned. Your attorney can argue that you had no intent to steal. Evidence, such as surveillance video showing you attempting to scan the item or immediately offering to pay when confronted, can support the claim that it was an honest mistake.

• Mistake of fact: Maybe you thought you scanned all your items and had no idea something was unpaid. If a reasonable person could have made the same mistake under those conditions, it can weigh in your favor. For instance, confusing packaging or an error on the receipt might have misled you. A mistake of fact can lead to a wrongful allegation.

• Misidentification or error by store staff: In chaotic retail settings, loss prevention might target the wrong person or misinterpret what they saw on camera. It’s possible the store accused you in error, for example, mixing you up with another shopper or incorrectly believing you failed to pay. A defense attorney will scrutinize the store’s evidence for inconsistencies.

• Constitutional or procedural issues: If store security or the police violated your rights during the stop or arrest (such as detaining you unlawfully, conducting an illegal search, or failing to follow proper procedures), the judge may exclude certain evidence. While this defense is less about the self-checkout error itself, it can be important in some cases.

Every retail fraud case is unique, particularly those involving self-checkout errors and allegations of retail fraud. A knowledgeable Michigan criminal defense lawyer will gather all relevant facts, such as transaction records, video footage, witness statements, and other evidence, to build a strong defense. Sometimes, just demonstrating that you are a responsible person who made a one-time mistake can persuade a prosecutor or judge to see the incident for what it was. Remember: you have the right to contest the charges and are innocent until proven guilty. Don’t assume that you have to simply accept a retail fraud charge, especially if you never meant to steal in the first place.

Avoiding Jail Time for Retail Fraud from Self-Checkout Issues

One of the biggest fears for anyone charged with retail fraud is, “Will I go to jail?” In Michigan, retail fraud penalties depend on the value of the items involved and your prior record. The charges can range from a misdemeanor (for smaller amounts, under $200 or under $1,000) to a felony (for larger amounts or repeat offenses). The thought of jail time can be terrifying, but a charge does not automatically mean you will end up behind bars, especially if this is your first offense and you handle the situation correctly.

How can you avoid jail time? First, it’s crucial to take the charges seriously and act quickly. Showing up to all court dates and demonstrating to the court that you are taking responsibility goes a long way in showing your commitment. Often, Michigan courts are willing to consider alternatives to incarceration for first-time retail fraud offenders. These alternatives can include:

• Probation: Instead of jail, the judge may place you under supervision for a period of time. Probation often comes with conditions such as repaying the store (restitution), performing community service, or attending an anti-theft class. Completing these terms can sometimes result in the charge being reduced or eventually dismissed.

• Diversion programs or delayed sentencing: In some Michigan jurisdictions, diversion programs are available, particularly for first-time shoplifters or minor offenses. If you qualify, you might be able to enter a program, avoid a conviction on your record, and have the charge dismissed after meeting specific requirements (such as counseling or community service). This option keeps you out of jail and gives you a second chance.

• Plea to a lesser offense: A skilled defense attorney might negotiate with prosecutors for a plea bargain to reduce a retail fraud charge to something less serious (for example, “disorderly conduct” or another infraction) that doesn’t carry jail time. While this means accepting some responsibility, it can eliminate the risk of a jail sentence and minimize the impact on your record.

• Character evidence and mitigation: If your case does go before a judge for sentencing, presenting strong evidence of your good character can help. Letters from employers, proof that you’re in school or caring for family, and a lack of any criminal history can persuade a judge that you deserve leniency. Emphasizing that the incident was out of character and that you’ve learned from it can make a difference in avoiding jail.

The bottom line is that many people charged with retail fraud from a self-checkout situation do not go to jail, especially if they are properly represented. The court may recognize that a self-checkout error is a far cry from an organized retail fraud theft scheme. By being proactive and getting legal guidance, you significantly increase your chances of keeping your freedom and putting this incident behind you.

Mental Health, Stress, and Impulsive Decisions: Why Good People Sometimes Make Bad Choices

It’s essential to recognize that not every self-checkout incident is solely due to a machine error or misunderstanding. Sometimes, good people under stress make impulsive choices they immediately regret. If you walked out of the store with unpaid items and you truly did it on purpose in a fleeting moment of poor judgment, that doesn’t automatically make you a bad person or a hardened criminal. Life can push honest individuals to a breaking point. Financial stress, anxiety, depression, or other mental health struggles can cloud judgment and lead to irrational choices like trying to take something without paying.

Many clients charged with retail fraud in Michigan have never been in legal trouble before. They might be parents overwhelmed by bills, or someone who has forgotten their medication and acted out of character. Some people suffer from conditions like kleptomania or compulsive behavior disorders that make resisting the impulse to steal incredibly difficult, especially under high stress. Others might have been sleep-deprived, distracted, or anxious, and the line between an accident and a bad decision became blurry in the moment. Self-checkout errors and retail fraud incidents can happen to everyday folks who are dealing with personal hardships.

Understanding the “why” behind an incident can actually help resolve the case and promote healing. If mental health or high stress played a role, addressing it head-on is wise. Judges and prosecutors are often more lenient when they see that a person is getting counseling, therapy, or other help to ensure this lapse in judgment won’t happen again. From a personal standpoint, forgiving yourself and focusing on improvement is key – one mistake should not define your entire life. Good people make mistakes; what matters now is how you respond and that you seek qualified representation right away. With support and the right guidance, you can recover from this scare both legally and emotionally.

How a Good Lawyer Can Help You Fight Retail Fraud Charges

When you’re facing a retail fraud charge related to a self-checkout incident, having a dedicated and understanding attorney on your side can make all the difference. Experienced attorneys know that being accused of retail fraud doesn’t mean you’re a thief – often it means you’re an ordinary person caught in an extraordinary and frightening situation. A seasoned legal team has extensive experience defending Michigan clients in retail fraud cases, including those stemming from self-checkout errors and misunderstandings. They will take a personalized, non-judgmental approach to every case because they understand how easily a simple shopping trip can spiral into a legal crisis.

Attorneys regularly defend clients facing retail fraud allegations and will thoroughly investigate your case and develop the strongest possible defense. Preparing a strong defense may involve gathering surveillance footage, transaction records, and witness statements to prove your side of the story. If the evidence shows an honest mistake or a momentary lapse, they will ensure the prosecutor and judge are aware of that context. They will argue that a retail fraud mistake doesn’t define you. Your good character, lack of criminal history, family and employment history, and any steps you’ve taken to address the situation (such as paying restitution or seeking counseling) define who you are as a person. It is vital that you seek and get answers to all of your questions regarding retail fraud, penalties, and defenses. Your attorney will fight for you regardless of whether it’s seeking a dismissal, negotiating a reduction, or preparing a strong defense for trial. You do not have to face a retail fraud charge alone.

Call us today at (248) 263-6800 for a free consultation or complete an online Request for Assistance Form. We will contact you promptly and find a way to help you.

We will find a way to help you.
We Are Not Afraid to Win!

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• Hiring the Right Retail Fraud Attorney in Michigan

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